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NEWS & HIGHLIGHTS

27 Mac 2025 - Boosting consumer confidence through ethical and transparent sales practices
13 Mac 2025 - 2 Warning Notices were issued during the monthly joint operation DEPS and SDT in Brunei-Muara District
18 Nov 2024 - DEPS and SDT joint operation in Belait District ensures compliance with the Price Control Act, Chapter 142 and the Weights and Measures Act 1983 Chapter 151
21 Sept 2024 - Joint operation between DEPS and SDT in Temburong district enforces Price Control Act, Chapter 142 dan Weights and Measures Act 1983 Chapter 151
29 Aug 2024 - Six business premises compounded for violations of Price Control Act, Chapter 142 in June and July 2024
1 - 5 Next
Price Controlled Items
Cooking Oil Apr 2025
Powdered​ Infant Milk
Apr 2025​​​
Price Comparison
​Passenger
Motor Vehicles		Jan 2025
​Cement
Oct 2024​


​Latest Key Indicators
( Jan-Mac 2025 )
Price Control​
​Number of Warning Notices Issued 14
​Number of Compound Issued​
 9
Number of Premises Notified for Cheap Sale Price Event​851
​Number of premises notified for Extension of Cheap Sale Price Event0
​Number of Cooking Oils' Certificate Issued
39
​Number of Formulated Powdered Milks' Certificate Issued
 13
Consumer Protection​
​Number of Consumer Complaints Received40
​Number of participants for
1-2-Compare		206

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Consumer Protection

 

The Department of Consumer Affairs (DCA) is the agency responsible for protecting consumers through enforcing the Consumer Protection (Fair Trading) Order, 2011 (CPTFO).  

The Consumer Protection (Fair Trading) Order, 2011 (CPTFO) protects consumers against any unfair practices by sellers. It covers conducts such as:

1. Deceiving or misleading consumers

2. Making false claims

3. Taking advantage of consumer who is not in position to protect his own interest or is not reasonably able to           understand the transaction


Price Control

 

The Department is responsible for the implementation of the Price Control Act, Chapter 142, as well as the administrative implementation of the setting of maximum prices on selected foods items during festive seasons. It hopes to protect the welfare of consumers in Brunei Darussalam, especially the low-income earners.

Monitoring of prices of price-controlled goods and a selected number of basic necessity items is carried out by the Price Inspectors through inspections on a regular basis involving business premises such as supermarkets and grocery stores in all four districts throughout the country. In addition, spot-checks are also carried out on a random basis on business premises, as well as upon receiving consumers' reports.