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NEWS & HIGHLIGHTS

21 Sept 2024 - Joint operation between DEPS and SDT in Temburong district enforces Price Control Act, Chapter 142 dan Weights and Measures Act 1983 Chapter 151
29 Aug 2024 - Six business premises compounded for violations of Price Control Act, Chapter 142 in June and July 2024
25 Jun 2024 - Failure to display prices under the Price Control Act, Chapter 142, three business premises issued with compounds
20 May 2024 - The 28th Meeting of the ASEAN Committee on Consumer Protection and Related Meetings commences in Bandar Seri Begawan
21 May 2024 - A firm and pragmatic approach to advancing the consumer protection agenda within ASEAN
1 - 5 Next
​Price Controlled Items
Cooking Oil Nov 2024​
Powdered​ Infant Milk
 Oct 2024​
Price Comparison
​Passenger
Motor Vehicles		 Nov 2024​​
​Cement
 Nov 2024​​​​​

​Latest Key Indicators
( May-Oct 2024 )
Price Control​
​Number of Warning Notices Issued 17
​Number of Compound Issued​
 9
Number of Premises Notified for Cheap Sale Price Event​ 212
​Number of premises notified for Extension of Cheap Sale Price Event 79
​Number of Cooking Oils' Certificate Issued
 73
​Number of Formulated Powdered Milks' Certificate Issued
 36
Consumer Protection​
​Number of Consumer Complaints Received 88
​Number of participants for
1-2-Compare		 391

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Consumer Protection

 

The Department of Consumer Affairs (DCA) is the agency responsible for protecting consumers through enforcing the Consumer Protection (Fair Trading) Order, 2011 (CPTFO).  

The Consumer Protection (Fair Trading) Order, 2011 (CPTFO) protects consumers against any unfair practices by sellers. It covers conducts such as:

1. Deceiving or misleading consumers

2. Making false claims

3. Taking advantage of consumer who is not in position to protect his own interest or is not reasonably able to           understand the transaction


Price Control

 

The Department is responsible for the implementation of the Price Control Act, Chapter 142, as well as the administrative implementation of the setting of maximum prices on selected foods items during festive seasons. It hopes to protect the welfare of consumers in Brunei Darussalam, especially the low-income earners.

Monitoring of prices of price-controlled goods and a selected number of basic necessity items is carried out by the Price Inspectors through inspections on a regular basis involving business premises such as supermarkets and grocery stores in all four districts throughout the country. In addition, spot-checks are also carried out on a random basis on business premises, as well as upon receiving consumers' reports.