ASEAN COMMITTEE ON CONSUMER PROTECTION (ACCP) PUBLICATIONS
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ASEAN Strategic Action Plan on Consumer Protection (2016-2025) (2021-2025) (2025 - 2030)
| ASEAN High Level Principles on Consumer Protection
| Handbook on ASEAN Consumer
Protection Laws and Regulations
(1st edn) (2nd edn) (3rd edn)
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Report of the ASEAN Consumer Empowerment Index (ACEI)
(Pilot: 2020) (1st: 2024)
| *in progress*
| ASEAN Guidelines on Unfair Contract Terms (UCT)
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Regional Report on Needs and Gaps of Consumer Dispute Resolutions in ASEAN | ASEAN Guidelines on Consumer Impact Assessment (CIA) | ASEAN Guidelines on Consumer Protection in e-Commerce |
ASEAN Toolkit on Sustainable Consumption
| ASEAN Guidelines on Consumer Associations
| ASEAN Guidelines on
Online Dispute Resolution (ODR)
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ASEAN Guidelines on Alternative Dispute Resolution (ADR)
| Feasibility Study: ASEAN ODR Network
| ASEAN Online Business Code of Conduct
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Guidelines for the Selection and Implementation of Complaint and Redress Models
| ASEAN Complaint and Redress Mechanism Models
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